Customer Testimonials

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DealerRater Aug 19, 2021

I went to several dealerships,victory Toyota is the best.

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Google Aug 13, 2021

Rick and Carlos were very professional and helpful. They gave us all the information about the car we were interested in and all the promotions and- perks. They answered every question we had, they were very patient with me and my girlfriend. I highly recommend going to this dealership if you plan on getting a car. Very very professional and polite. I could not ask for anything better when it came to the service they provided. They are truly awesome!! We are very happy with our purchase!!!

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Google Aug 10, 2021

I spoke with Pedro over the phone and came from out of state to look at a new Highlander. When I arrived they had the car prepped and ready to go. They had also given me an estimate on my trade-in over the phone which I was a little nervous about but they honored it with no questions. There were no hidden fees and were very easy to work with!

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Google Aug 8, 2021

Victory toyota is the best place when it comes to buying a car, Thumbs-up to Joseph Donahue and Justyna,they really did a great job, well knowledgeable and detailed. It took us less than 30 minutes to get everything done, no hidden fees like the others do, Joseph was able to explain everything to us easily and was very honest. I will surely recommend this place to everyone.

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Google Aug 7, 2021

(Translated by Google) Good service thanks (Original) Buen servicio gracias

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Google Jul 31, 2021

Good service, just be aware that here, they stop servicing cars at 5pm even though the site says 7

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Google Jul 31, 2021

I would give them all. But still waiting for diagnosis results still. Spoke to worker in service/repair and he understood what i asked and was patient with my explanations. I felt comfortable and understood what i would like done. Will be eager to find out what diagnosis finds.

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Google Jul 29, 2021

I like service from David Meraz ,it was very professional and 100% helpful. Thank you so much for your service

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Google Jul 29, 2021

Pablo was ab outstanding salesman for the first time I felt someone listen to what I need Rather then sell me what they want. I don’t have a good credit score, but he was able to approve me with a car that I really like at a price I can afford. Gracias Pablo!

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Google Jul 24, 2021

Easy and smooth transaction with my agent, Pedro! My family & I are very happy with our new car. We highly recommend the branch as they have more stocks compared to other dealership. Keep it up!

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Google Jul 10, 2021

Great service. Now I bought 3 cars here. Colin is a pleasure to work with. An exceptional guy. Thank you Colin Great team. A shout out to Mario in financing. Thank you all.

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Google Jul 8, 2021

We bought a car in May 2021.We are happy with our purchase.Everything went so smooth from the beginning till end.Customer service was top,Joseph Donahue was very professional he made our experience great.I would definitely suggest this place

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Google Jul 2, 2021

I was pretty hesitant about buying a car with the chip shortage. Joe Donahue made the experience great He was all over the tracking of the vehicles as they were coming in and got us into the exact car we wanted. He was incredibly efficient in the process. We were in and out in no time with our new car. He could not have made the experience any better.

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Google Jun 13, 2021

We purchased a new car for the first time, and had a terrific experience at Victory Toyota of Midtown. After traveling all around Chicagoland to various dealerships, we found Victory Toyota to be helpful and friendly (especially Ricardo ("Rich") who we worked with most closely). They were responsive to all of our questions (and we had a lot!) and gave us a clear and fair price on the car. We will continue to use them should we need service in the future - highly recommended!

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Google Jun 7, 2021

Pablo's customer service was beyond our expectations. He was very kind offering us a ride to the dealer ship. When we arrived he took well care of us, offering us drinks. Even letting us use his phone charger. We view a variety of cars, which many were explain thoroughly making our purchase much easier and fast and making a decision. Would definitely recommend the dealer and his service. He was very efficient, really wanted to see us leave driving back home. Appreciate all the effort!!

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Google Jun 4, 2021

Pablo gave excelent service made me feel like the first I came in here when I was about 12 yrs old love to come here


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